Fran White

User-Centred Design Lead

Fran is the User-Centred Design Lead at Fimatix. She has worked at the heart of public sector digital transformation for over 16 years, creating services that meet service standards, user needs and business outcomes.

She makes sure that user needs and user experience drive solutions, that usability and accessibility are built-in, and that outcomes are achieved for clients including the Police, Home Office, Ministry of Justice, and Her Majesty’s Courts and Tribunals Service.

Before joining Fimatix, Fran worked as an independent contractor, and as a civil servant. Working with GDS, the Home Office and NHS, she understands the opportunities and challenges of working in the public sector. She leads teams through each stage of the design process to devise user-focused and successful services, encouraging learning and sharing throughout.

Fran lives in North London with her family and her cats and enjoys cooking, reading, writing and long walks in the woods.