One thing government IT projects do well (compared to the private sector) is focus on user research.
User research is an essential part of Agilesphere projects and is led by user needs – letting the product develop into its rightful state. Effective user research requires efficient designs for user testing.
In order to create user tested designs from the user research you’ve carried out – which can be used by teams in the future – you need to develop a lean process.
We’ve written an in-depth white paper on how exactly you and your organisation can create a lean process: